TINY NOTICEABLE THINGS DISCOVER HOW TINY CHANGES AND ACTIONS CAN REVOLUTIONISE CUSTOMER AND EMPLOYEE SATISFACTION TNTs are Tiny Noticeable Things. People don't need to do them, but when they do, they can have a phenomenal and explosive impact. From remembering someone's first name and recalling how they prefer to take their coffee, to sending someone a handwritten 'thank you' note, they are all the little cost-nothing engagers that create the biggest, longest-lasting impressions. They show you care, they blow people away, and they make a very big difference. In Tiny Noticeable Things, best-selling author Adrian Webster shares his ideas along with the personal experiences of over 100 contributors to help you harness the power of TNTs and take your organisation and personal relationships to the next level. Discover the tiny tweaks that elevate the most successful teams to astounding heights, find out what makes employees genuinely happy, hear from customers about the subtle 'human' touches that have put smiles on their faces, and gain invaluable insights into how just the smallest of things can give such a positive lift to those around us. If you want to differentiate yourself, don't overlook the TNTs! WARNING - THIS BOOK COULD SERIOUSLY IMPACT YOUR BUSINESS 'I often say at work no-one can help everyone but everyone can help someone. I once had one of three hundred volunteers on a community build say "I can't believe there's generosity on such a scale." The truth was each of those people gave what they could but the sum of those individual gifts of time and skill built a facility that changed vulnerable people's lives. That for me is what TNTs are all about.' Nick Knowles - TV Presenter & Motivational Speaker

Conquer complacency and transform your team into a happy, winning crew.

Polar Bear Pirates are highly focused, successful characters, they can't help but motivate everyone around them and just like you; they love to have some fun.

In their latest quest, they take on the Sleepwalkers, the workplace zombies who are with you in body but never take a step beyond the ordinary because their minds have drifted into sleep mode. Going through the motions, thinking the same old stuff and delivering the same results, they stand out like beacons of disappointment.

Sleepwalkers can be found orbiting Planet Complacency. This place is in the arch enemy of success It is a huge planet, more powerful than the inhospitable Rock Bottom, it appears to be a comfortable, safe and popular place to be. Yet this silent assassin is responsible for snuffing out millions of dreams and kidnapping untold potential.

Stepping Beyond Ordinary

The Polar Bear Pirates' mission is to re-awaken dormant talent and release untapped potential. Join them and meet a cast of amazing characters, from Neg Ferrets and Bloaters, to Amps and Vamps. One thing's for sure, you'll come out the other side inspired and ready to get the best out of your team and the people around you.

Polar Bear Pirates shows you how to motivate everyday people to deliver extraordinary results.

This book presents a unique exploration of common myths about autism by examining these myths through the perspectives of autistic individuals. Examining the history of attitudes and beliefs about autism and autistic people, this book highlights the ways that these beliefs are continuing to impact autistic individuals and their families, and offers insights as to how viewing these myths from an autistic perspective can facilitate the transformation of these myths into a more positive direction. From 'savant syndrome' to the conception that people with autism lack empathy, each chapter examines a different social myth - tracing its origins, highlighting the implications it has had for autistic individuals and their families, debunking misconceptions and reconstructing the myth with recommendations for current and future practice. By offering an alternative view of autistic individuals as competent and capable of constructing their own futures, this book offers researchers, practitioners, individuals and families a deeper, more accurate, more comprehensive understanding of prevalent views about the abilities of autistic individuals as well as practical ways to re-shape these into more proactive and supportive practices.

Contemporary developments in the biosciences associated with new biological possibilities have generated considerable interest among the social sciences, primarily because they challenge our understanding of the relationship between the body, nature, and identity. Regenerative medicine is such a field, and has attracted major commercial, clinical, political and popular interest. It has, however, been subject to very limited social science analysis. This book explores the hype and promise associated with the field, the uneven and often failed commercial exploitation we have seen, and the political, legal and bioethical challenges that developments in the regenerative medicine field produce. It does this at a global level, including analysis of what we are seeing in the US, Europe, China and Australia. The book establishes the meaning, boundaries and likely future development we will see, and asks whether regenerative medicine heralds a new paradigm for medicine itself.

Regenerative medicine, encompassing stem cells and tissue engineering, has attracted huge interest within commercial, clinical and government circles, and promises to change medicine itself. This book provides the first detailed examination and critical assessment of the field to be made by social science.

A unique, pathbreaking collection that provides the first, detailed and comprehensive analysis of the implications of new health technologies for society, the delivery of health care, and the very meaning of health itself. It is based on new, critical social science research integrated according to core themes, making it accessible and engaging. It will be of especial value to students and researchers in Social Science, Health Studies and medical schools.

The first detailed and comprehensive analysis of the implications of new health technologies for society, the delivery of health care, and the very meaning of health itself. It is based on new, critical social science research integrated according to core themes, making it accessible and engaging to both students and researchers.

The sweet cherry is one of the most popular of temperate fruit crops with consumers and is grown commercially in more than 40 countries of the world, in temperate, Mediterranean, subtropical and arid regions of all continents. The sour cherry is cultivated in fewer countries, mainly in Europe and the USA, and is used mainly in processed cherry products. Until recently, horticultural improvement of cherries as a commercial crop has been slow, and major production problems such as bird damage, rain-induced cracking, and bacterial diseases, have remained. However, in the last 25 years, major developments have occurred. New improved varieties of sweet cherry have been bred which have larger fruit, are more disease resistant and set fruit more reliably. Improved sour cherry varieties have also been bred and mechanised systems of harvesting introduced. New dwarfing rootstocks are now being released. This book provides a comprehensive review of all of these topics, and many more. It covers all aspects of the botany, production and uses of sweet and sour cherries, and represents a definitive reference work for students and research workers in horticulture as well as professional fruit growers.